As Inhouse Legal Counsel Julie's role is to regulate the legal relationships between the Moore Stephens companies. "I also work for external clients, and I welcome the variation that brings. But in the end they are all my clients. Everybody must be satisfied at the end of the day."
Julie came to work at the key centre in Antwerp in 2014. She noticed the personal touches on her first day. "I immediately felt part of the group." Julie was very pleased to find that she had practical support from day one, from the ICT and from a colleague who told her how to send a recorded delivery letter. "I like to be efficient in my work, and I like to handle things for myself. Once it has been explained what is required I can take things further."
For Julie it is the personal touch that really sets Moore Stephens apart. "My previous job was with one of the "Big Four", but I felt I was just a number there. Here I feel I am understood. Moore Stephens people tend to be warm-hearted." She noted the open-plan layout, associates who don't hide in their offices, and clients who feel free to ask any questions they like.
This is like a family business, not an ivory tower clients look up to in awe. That matters, because at Moore Stephens we have now reached a point where we can provide answers to most questions posed by clients.
Julie relates how she quickly identified that many of her colleagues succeed in achieving a healthy work-life balance: it's not unusual to head for home at five o'clock, and nevertheless to continue to work in rhythm with the client. "At Moore Stephens it really isn't just words, they put what they say into practice. And when the work demands it, we switch up a gear. We're a really good match, me and this firm", she says. "Not just the people, not just the structure, not just the approach to clients: it's the total package."