Impermo adapts its HR policy to match the company’s dramatic growth

A 97-year long devotion to the world of tiles has seen Impermo become a byname for tiles, stone and parquet flooring. Customers from both Belgium and further afield visit their extensive showrooms to look, feel and pick the product they want. Impermo guarantees the best quality at the best price, and the company has undergone tremendous growth in recent years. In 2012 its second branch was opened in Wetteren to accompany the Sint-Truiden headquarters, with a third one following in Antwerp in 2015. An Ostend shop is scheduled to open in 2016.

Expertise offered by Moore Stephens

  • Change management
  • Expertise in the wider field of HR
  • Strategic insights
  • Coaching
  • Advice on subsidies in various regions
  • Drafting and submitting grant applications

What the client wanted

Impermo required assistance in creating an HR policy that fulfilled the needs of the company, which was growing dramatically. Supplementary financing in the form of grants was a bonus that Moore Stephens Strategy & Operations was able to offer. Impermo was also looking to reduce the expenses involved in training its staff.

Our approach

Using a workshop that the staff attended, we unearthed the points for attention at Impermo, and used that input to create an action plan for the following two years. Moore Stephens Strategy & Operations devised the HR policy (action plan) together with the staff and the management team. The staff came on board through a workshop, where they focused on a range of HR themes and were able to have a say in the creation of the policy documents. This allowed an HR policy to be created that was tailored for Impermo and that fulfilled the needs of both the staff and the company itself.

The result

Thanks in part to the hands-on guidance provided by Moore Stephens Strategy & Operations experts, the objectives concerning the HR policy were achieved. Today Impermo has a sound and professional HR policy that will bolster its future growth. This project was co-financed by ESF grants. 

Lessons learned
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